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The Create your account page: first and last name, email, password, country, industry and role fields, the terms checkbox and the Create Account button.

Creating your Enqode QR account

Illustration in four steps: make a QR code from a link or details, print or share it, a phone camera scans it, and the content opens.

FAQ: General questions

What a QR code generator is, how it works, what QR stands for and why QR codes are so widely used.

The Enqode QR Dashboard with the sidebar on the left (Create New Code, Dashboard, My QR Codes, Folders, Watchlist, Trash, Settings, Contact Us) and the headline numbers: total scans, unique scans, total QR codes and repeat scan rate.

Finding your way around the dashboard

A quick tour of the sidebar and the Dashboard page, so you know where everything lives.

The Folders page: Export and Create folder buttons, a search box, All, Pinned and Empty filters, and the list of folders with their code counts, last activity and created dates.

Organising QR codes into folders

Group codes by campaign, client or location, and move codes between folders.

Diagram: a static QR code holds its content, so a phone reads it directly and it can't change; a dynamic QR code holds a short link that forwards to the destination, so the destination can change and every scan is counted.

Static or dynamic: which QR code should I make?

The difference between static and dynamic QR codes, and which QR types can be which.

Creating QR codes

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Step 2 of the Enqode QR generator, Enter Details: the Link QR Code Generator with Static QR selected, https://example.com as the destination URL, and QR Code Generated confirmed.

Creating a QR code

Make a QR code in three steps - choose a type, enter your details, then preview and download.

The bulk generator's notice on plans without bulk creation: Bulk creation is a paid feature, what bulk adds, and the Upgrade to Professional button.

Creating QR codes in bulk from a CSV

Upload a spreadsheet, style the batch once, and download every code together.

Customising your QR code's design

Change the pattern, corner eyes, colours and frame, add your logo, and save a design to reuse.

Step 3 of the generator, Preview & Download: the QR code preview with file format (PNG, PDF, SVG, EPS) and size options and the download button.

Downloading your QR code: formats and sizes

Which file format and size to pick, and how to download a code again later.

A QR code card in My QR Codes with its More options menu open: Remove from Watchlist, Change Folder, Duplicate, Reset Analytics and Delete.

Duplicating, deleting and restoring QR codes

Copy a code to start a new one, delete codes you no longer need, and restore them from Trash.

FAQ: Branding and design

Customising your QR code's design, editing it after creating it, and removing Enqode QR branding.

Dynamic QR codes

The Edit QR Details window: QR name, Folder, Description and Destination URL fields, with Cancel and Save changes buttons.

Editing a dynamic QR code

Change where a dynamic QR code points, or what its page shows, without reprinting it.

Adding a password, expiry date or scan limit

Control who can open a dynamic code, until when, and how many times.

Illustration: a printed poster code is scanned and forwards to its current link; after the destination is changed from Link A to Link B, the same print opens Link B with no reprint.

FAQ: Dynamic QR codes

What a dynamic QR code is, whether you can edit it after printing, and how scan tracking works.

Pausing and resuming a QR code

Stop a dynamic code from opening its destination for a while, then switch it back on.

The Geo-fencing window with Block-list selected: an Add country box, the choice of Block page or Fallback URL when a scan is blocked, and Save rules.

Restricting scans by country (geo-fencing)

Let only some countries open a dynamic code, or block certain countries, and choose what blocked scanners see.

Scan analytics

A QR code's Analytics for the last 90 days: Total Scans, Unique Scans, Avg Scans/day and Repeat Rate, the Overview, Locations, Devices, Scan Log and Change History tabs, and the Scans over time chart.

Reading your scan analytics

What each number and chart on a QR code's analytics page means, and how to change the date range.

A QR code's Analytics toolbar with the Export menu open: Download CSV, JSON, Excel or PDF.

Exporting your scan data

Download scans for one code, a list of all your codes, or a summary of your whole account.

Illustration: scans from several phones are each counted by a dynamic code and recorded as when (date and time), where (country and city) and which device (device, OS and browser).

FAQ: Tracking and analytics

What Enqode QR tracks, whether scans show up in real time, and whether there are scan limits.

The Watchlist page: tiles for codes on the watchlist, total scans, top performer and device split, and the table of starred codes with type, status, folder, scans, 24-hour change, 7-day trend and top device.

Keeping an eye on key codes with the Watchlist

Star the codes that matter most and compare their scans and trends on one page.

Account & billing

Settings, Billing tab: the Current plan card shows the Free plan, with Cancel plan and Change plan marked Soon and the Upgrade plan button, and the Payment method card says no payment method is on file.

Account & billing

Checking your plan and upgrading

See which plan you are on, compare what each plan includes, and upgrade.

The Enqode QR pricing page: Freemium, Starter and Professional plan cards with prices and plan limits, and the monthly or annual billing switch.

Account & billing

FAQ: Pricing and plans

Free and paid plans, what happens after the trial, upgrading, downgrading and cancelling.

The Forgot password page: an email field, the Send Reset Code button and Back to Sign In.

Account & billing

Resetting a forgotten password

Get a reset code by email and choose a new password.

Account & billing1 min read

Updating your profile and password

Change your name, industry and role, or set a new password.

Security & privacy

Illustration: a QR code with a padlock is scanned, the phone asks for a password, and the content opens once the right password is entered.

Security & privacy

FAQ: Security and compliance

Password-protected QR codes, whether QR codes are safe to scan, and how Enqode QR handles privacy.

The Manage access window for a folder: the Private folder switch, the invited users list with a search box for name or email, and Save access.

Security & privacy

Sharing a folder and controlling who sees it

Make a folder private, invite people to it, and choose their role.

Settings, Security tab: the Two-factor authentication card with the Authenticator app switch off.

Security & privacy

Turning on two-factor authentication

Add a 6-digit code from an authenticator app to every sign-in.

Troubleshooting

Decision flow: a static code can't change, so make a new dynamic code and replace the print; for a dynamic code, check the change was saved, check it's the right printed code, then rule out your phone.

My QR still opens the old link

You changed the destination but scanning still opens the old page. Here is how to find out why.

Illustration of four scan checks, each with a good and a bad example: strong contrast, big enough, clear space around the code, and not too much content.

My QR code won't scan

What to check when a phone cannot read your code, or opens an error page instead of your content.

Illustration: a phone's built-in camera pointed at a QR code shows a link banner to tap, with no separate app needed.

FAQ: Scanning QR codes

How to scan a QR code on iPhone and Android, from a screenshot, and how far away a code can be scanned.

Illustration of four checks: static codes aren't tracked, pick the right date range, scans from before a reset can't be recovered, and make sure the printed code is the one you're looking at.

Why does my QR code show no scans?

People are scanning your code but your analytics show zero. Here is what to check.